Every partner in our ecosystem is selected through a rigorous due-diligence process, operates under a signed Data Processing Agreement, and is monitored for compliance with RBI's Fair Practices Code and Digital Lending Guidelines 2022.
Business process outsourcing partners supporting customer service, collections, and back-office operations.
End-to-end BPO for financial services
Synergipro BPO Solutions is a business process outsourcing company specialising in financial services operations. Crestmont Capital engages Synergipro for customer service operations, query handling, and back-office processing — operating under RBI's fair practices guidelines for outsourced functions.
Operational excellence for NBFCs
S Optima Business Solutions provides business process and operational support services to NBFC clients. We partner with S Optima for operational support functions that require scalable, process-driven execution, managed under our vendor oversight and fair practices framework.
Business consulting and operations
33 Associates is a business consulting and operations partner providing specialised support to Crestmont Capital's operational functions. Their services encompass process consulting, business analysis, and operational management support for our lending business.
Crestmont Capital's Board has approved a Vendor Management Policy that applies to every third-party in our ecosystem — from credit bureaus to BPO partners.
Read our Fair Practice Code →We are always open to working with technology providers, business correspondents, and fintech companies who share our commitment to responsible lending and borrower protection.