Learn about who we are, our RBI registration, and how we operate.
Crestmont Capital Pvt. Ltd. is an RBI-registered Non-Banking Financial Company (NBFC) headquartered in Guwahati, Assam. We offer instant, collateral-free personal loans to salaried and self-employed individuals across India through our digital lending platform, askrupee.com. Our mission is to make credit accessible, transparent, and fast — without the paperwork, branch visits, or hidden charges that characterise traditional lending.
Yes. Crestmont Capital Pvt. Ltd. is a registered Non-Banking Financial Company (NBFC) under the Reserve Bank of India Act, 1934. We hold a valid Certificate of Registration from the RBI and are subject to its regulatory oversight, including the RBI Fair Practices Code, NBFC Directions 2022, and the Digital Lending Guidelines 2022. All our lending activities on askrupee.com are conducted within this regulatory framework.
Our registered office is at 101, Bajoria Market, S.R.C.B. Road, Fancy Bazar, Kamrup, Guwahati, Assam — 781001. Our corporate operations office is at Khykha Khyrr 18/1, Castle Street, Ashok Nagar, Bengaluru, Karnataka — 560025.
askrupee.com is the digital lending platform operated by Crestmont Capital Pvt. Ltd. It is the consumer-facing interface through which borrowers apply for loans, complete KYC, sign agreements, and manage repayments. Crestmont Capital is the Regulated Entity (NBFC) that disburses all loans; askrupee.com is the technology front-end. All funds flow directly between Crestmont Capital and the borrower — no intermediary touches your money.
Our operations are guided by four principles: Transparency — we disclose every fee, charge, and rate in the Key Fact Statement before you accept a loan; Fairness — our pricing is risk-based and non-exploitative; Speed — we aim to disburse loans within 2–4 hours of approval; and Accountability — we maintain a structured grievance redressal mechanism and hold ourselves to RBI's Fair Practices Code in every customer interaction.
You can reach us through multiple channels: In-App — use 'Help & Support' in the askrupee.com app (fastest); Email — service@crestmontcapital.in for general queries; Phone — 08031290850, Monday to Saturday 9:30 AM – 6:30 PM IST; Written — 101, Bajoria Market, S.R.C.B. Road, Fancy Bazar, Guwahati, Assam — 781001. For escalated complaints, email our Grievance Officer at grievance@crestmontcapital.in.
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